1. Introduction
This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We respect your privacy and are committed to safeguarding it.
2. What information do we collect?
We may collect the following types of information from you:
- Personal information, such as your name, address, phone number, email address, date of birth, health conditions, and preferences for home care services.
- Technical information, such as your IP address, browser type, device type, operating system, and pages visited on our website.
- Usage information, such as the frequency and duration of your visits to our website, the services you request or use, and the feedback you provide.
3. How do we use your information?
We may use your information for the following purposes:
- To provide you with the home care services you request or need, and to communicate with you about them.
- To improve our website and services, and to customize your experience on our website.
- To comply with legal obligations, such as reporting to authorities or responding to subpoenas.
- To protect our rights and interests, such as enforcing our terms and conditions or preventing fraud or abuse.
4. How do we protect your information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. These measures include:
- Using encryption and secure protocols to transmit your information over the internet.
- Storing your information on secure servers that are protected by firewalls and antivirus software.
- Limiting the access to your information to authorized personnel who have a legitimate need to know it.
- Training our staff on data protection and privacy practices.
5. Who has access to your information?
We may share your information with the following parties:
- Our home care providers, who are employed to deliver the services you request or need.
- Other third parties, only when required by law or when necessary to protect our rights and interests.
6. How do we respect your choices?
We respect your choices regarding your information and how we use it. You may:
- Access, update, correct, or delete your personal information by contacting us at [email protected].
- Adjust your browser settings to block or delete cookies or other tracking technologies that we use on our website.
- Contact us if you have any questions or concerns about our privacy policy or practices at [email protected].
7. How do we update our privacy policy?
We may update our privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting a notice on our website or sending you an email. Your continued use of our website or services after the update indicates your acceptance of the updated policy.